Section C: Administrative Practices

Agency Mission and Values

Yes
Yes
Comments/additional information about agency mission:
Inclusion is part of the library staff goals but is not specifically called out in the mission or value statements. Staff will be looking to amend these statements to reflect a more inclusive and welcoming environment. Internal values reflect inclusion.

Staff

Yes
Yes
Name Title Phone Email
Amy Holland, Matt Krueger Children's Librarian, Children's Librarian, Assistance Director 585-336-6060 Amy.Holland@libraryweb.org, Matt.Krueger@libraryweb.org
Yes
If yes, list main topics covered in training
All staff have taken a minimum of the Inclusion Ambassador training and participate in monthly training that includes disability awareness and inclusion. Key staff have taken CIA training. These trainings are part of staff job descriptions to provide sustainability of inclusion.
Yes
Comments/additional information about agency staff:
Staff have entered a partnership with Rochester Accessible Adventures to work on an ongoing plan to increase accessibility and inclusion at the library. This includes staff education.

Agency Planning

Yes
If yes, list types of involvement/input:
Recently added a board member from Heritage Christian Services who gives perspective of people with intellectual disabilities.
Yes
Yes
Comments/additional information about agency planning:
Staff have entered a partnership with Rochester Accessible Adventures to work on an ongoing plan to increase accessibility and inclusion at the library. This is a multi year plan that will include social inclusion and administrative shifts, staff training, physical improvements, program improvements.

Agency Communication and Marketing

Yes
Yes
Yes
Captioned
Large
Oral
Sign
Yes
Yes
Comments/additional information about agency communication and marketing:
Library is exploring installing a hearing loop. They have access to NYS libraries institutional card. ASL interpreter is available for programs with advanced notice.

Agency Policies and Procedures

Yes
Yes
Yes
Yes
Yes
Yes
Yes

Evaluation

Yes
Yes
Comments/additional information about agency evaluation of inclusion:
Pre-pandemic there was a post program survey. It is not being used at this time due to the pandemic.

Partnerships and Collaboration

Yes
If yes, please list:


Comments/additional information about agency partnerships and collaboration:
The library serves as a host to many of these groups above, providing publicity for the meetings that are open to the community. Heritage Christian Services has an intern program with the library.

Notes About Administrative Practices

Any additional administrative practices you noted at the agency that are not listed above that you feel are helpful to people with disabilities and their families:
Administration is supportive and working towards increased accessibility and inclusion for all patrons.