Colonial Belle, Fairport, NY | Inclusive Rec Database

Section C: Administrative Practices

Agency Mission and Values

Does the agency mission clearly reflect a belief about inclusion of people with disabilities and other differences?

N/A

Do agency vision and values articulate support for inclusion of people with disabilities and other differences?

Yes

Comments/additional information about agency mission:

No mission statement.

Staff

Does upper administration (e.g., board of directors, administrators, managers) show support for inclusion?

Yes

Is a point of contact or ADA coordinator designated to coordinate inclusion at the agency? (preferably a certified therapeutic recreation specialist)

Point of Contact/Coordinator

No content available

Are managers and front line staff trained in disability awareness & inclusion as a routine part of staff training?

Yes

If yes, list main topics covered in training

Staff are all trained and tested in Coastguard regulations, water rescue, and evacuation which includes passengers with disabilities. There are no fire alarms on board but there is a system for putting out fires. The Captain knows some ASL and has prior experience working with children with a variety of physical and intellectual disabilities. All staff are CPR certified and there is an AED on board. Staff have experience working with groups of people who have hearing impairment, vision impairment, and limited mobility.

When observed, or when asked in an interview, do staff members interact with people with disabilities in a helpful and respectful manner?

Yes

Agency Planning

Are people with disabilities and/or their families involved in agency planning efforts? (e.g., board of directors, advisory board, public input)

Is the agency involved in ongoing plans for inclusion and accessibility?'

If yes, has the agency made progress on identified areas in plan?

N/A

Comments/additional information about agency planning:

There is no formal plan. Staff state they do keep all people in mind when making administrative decisions.

Agency Communication and Marketing

Is person first language used in written materials?

Is person first language used in oral communication?

Yes

Are alternative forms of communication available?

Yes

If yes, check the alternative forms of communication available:

Oral

Do marketing and other printed agency materials reflect inclusion of people with disabilities? (e.g., access information provided, people with disabilities pictured in publications or on web site)

Is the agency website usable by people of all abilities? (e.g., simple design, consistent navigation, alt text for graphics, high contrast, no flashing/blinking features)

Yes

Comments/additional information about agency communication and marketing:

If a group that has hearing impairment has booked a cruise an ALS interpreter will be secured with advanced notice. Reservations are made by phone.

Agency Policies and Procedures

Are emergency warning and evacuation procedures in place for safe exit of people with disabilities? (e.g., auditory and visual alarm systems, areas of rescue assistance identified)

Yes

Is all staff trained in the procedures for safe evacuation of people with disabilities in the event of an emergency?

Yes

Is there a written policy about the use of service animals?

Is there a written policy about the use of motorized mobility devices?

Do personal care attendants attend free when accompanying a person with a disability?

Yes

If applicable, do prices for services accommodate people with financial need?

If applicable, are special dietary needs met?

Yes

Comments/additional information about agency policies and procedures:

Care attendants ride free on a case by case basis. Service animals are allowed but no written policy.

Evaluation

Does the agency conduct evaluation on an ongoing basis and at the end of programs/services?

If yes, does evaluation include feedback on inclusion, accessibility or use of supports & accommodations?

N/A

Partnerships and Collaboration

Does the agency have partnerships with disability and other community organizations?

Yes

If yes, please list:

Notes About Administrative Practices

Any additional administrative practices you noted at the agency that are not listed above that you feel are helpful to people with disabilities and their families:

Administrations appears to be aware of people living with disabilities and tries to accommodate a variety of needs as able. They are flexible and will work with customers to make their experience positive and enjoyable.

Colonial Belle, Fairport, NY
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Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Point of Contact/Coordinator

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Colonial Belle, Fairport, NY Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Point of Contact/Coordinator

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Colonial Belle, Fairport, NY
Back to Agency