Holmdel Public Library and Learning Center

Section C: Administrative Practices

Agency Mission and Values

Does the agency mission clearly reflect a belief about inclusion of people with disabilities and other differences?

Yes

Do agency vision and values articulate support for inclusion of people with disabilities and other differences?

Yes

Comments/additional information about agency mission:

As cited from the Monmouth County Library website, the mission of this agency in promoting "...library use by all" is expressed below:

"We welcome and support the development of a lifelong interest in the pursuit of knowledge through reading and learning. We serve as a primary lending library and community center promoting library use by all, facilitated by our collaborative association of branch and member libraries. We aim to help our patrons meet their educational, recreational, and cultural needs through our extensive collections, professional services, information resources, and innovative programming. We are committed to providing automated access to a vast network of electronic content resources. We strive to be a place to dream, a place to learn, a place to mingle, and a place to realize one's potential" (Monmouth County Library, 2019).

Staff

Does upper administration (e.g., board of directors, administrators, managers) show support for inclusion?

Yes

Is a point of contact or ADA coordinator designated to coordinate inclusion at the agency? (preferably a certified therapeutic recreation specialist)

Point of Contact/Coordinator

No content available

Are managers and front line staff trained in disability awareness & inclusion as a routine part of staff training?

Yes

If yes, list main topics covered in training

There is some training provided to managers and front-line staff related to disability awareness relative to mental health conditions.

When observed, or when asked in an interview, do staff members interact with people with disabilities in a helpful and respectful manner?

Yes

Agency Planning

Are people with disabilities and/or their families involved in agency planning efforts? (e.g., board of directors, advisory board, public input)

If yes, list types of involvement/input:

There are no individuals with disabilities involved in agency planning efforts at the Holmdel Library. However, Ms. Nealis (the Branch Manager) stated that there might be some people involved in this capacity at the county-level.

Is the agency involved in ongoing plans for inclusion and accessibility?'

N/A

If yes, has the agency made progress on identified areas in plan?

N/A

Comments/additional information about agency planning:

Topics concerning agency planning are dealt with at the county-level. Hence, there are no ongoing plans to advance inclusion and accessibility within the Holmdel Library at this time.

Agency Communication and Marketing

Is person first language used in written materials?

Yes

Is person first language used in oral communication?

Yes

Are alternative forms of communication available?

Yes

If yes, check the alternative forms of communication available:

Assisted
Braille
Captioned
Computer
Large
Multiple
Pictorial
Sign
Tdd

Do marketing and other printed agency materials reflect inclusion of people with disabilities? (e.g., access information provided, people with disabilities pictured in publications or on web site)

Yes

Is the agency website usable by people of all abilities? (e.g., simple design, consistent navigation, alt text for graphics, high contrast, no flashing/blinking features)

Yes

Comments/additional information about agency communication and marketing:

The Holmdel Library, in conjunction with the Monmouth County Library system, strive to be inclusive of individuals with disabilities in both oral and written communication. In this capacity, while "person-first language" is utilized most of the time, some misstatements do happen. The Monmouth County Library website provides a list of specialized services for patrons with both hearing and visual disabilities. (Link: https://www.monmouthcountylib.org/special-services-and-collections/special-needs-services.html). However, it should be noted that some of the terminology on the website may be outdated, and might need to be updated to reflect a more person-first orientation in the future.

Additionally, as the Holmdel Library is a branch within the Monmouth County Library system, it was requested that individuals requiring alternative forms of communication call in advance. While some materials are on-site, others will need to be retrieved from other branch locations.

Agency Policies and Procedures

Are emergency warning and evacuation procedures in place for safe exit of people with disabilities? (e.g., auditory and visual alarm systems, areas of rescue assistance identified)

Yes

Is all staff trained in the procedures for safe evacuation of people with disabilities in the event of an emergency?

Is there a written policy about the use of service animals?

Yes

Is there a written policy about the use of motorized mobility devices?

Yes

Do personal care attendants attend free when accompanying a person with a disability?

Yes

If applicable, do prices for services accommodate people with financial need?

N/A

If applicable, are special dietary needs met?

N/A

Comments/additional information about agency policies and procedures:

The Holmdel Library has auditory and visual alarms that operate in the event of an emergency.

Evaluation

Does the agency conduct evaluation on an ongoing basis and at the end of programs/services?

Yes

If yes, does evaluation include feedback on inclusion, accessibility or use of supports & accommodations?

Yes

Comments/additional information about agency evaluation of inclusion:

There is no formal process of evaluation related to inclusion and accessibility in the library. However, if a situation were to arise during programming, these topics would be discussed as a means to improve services (supports and accommodations) in the future.

Partnerships and Collaboration

Does the agency have partnerships with disability and other community organizations?

Yes

If yes, please list:

Notes About Administrative Practices

No content available

Holmdel Public Library and Learning Center
Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Point of Contact/Coordinator

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Holmdel Public Library and Learning Center Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Point of Contact/Coordinator

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Holmdel Public Library and Learning Center
Back to Agency