Section C: Administrative Practices
Agency Mission and Values
Comments/additional information about agency mission:
Personal experience at the center with discrimination. No offered diversity and inclusion training, very rude to people with service animals, and ask inappropriate questions to the handlers that go against the ADA guidelines.
Staff
Point of Contact/Coordinator
No content available
Comments/additional information about agency staff:
As an intern at the center, I was discriminated against by three staff members at various times for my disabilities, gender, and sexuality.
Agency Planning
Agency Communication and Marketing
Multiple
Sign
Sign
Agency Policies and Procedures
Comments/additional information about agency policies and procedures:
The center has the paper work that was given by the ADA regarding service animals. They do not follow it and have not written a plan for the center or talked about it in any meetings. They ask invasive questions to the handlers that go against the ADA and are very rude to people with service animals. They ask for the paperwork and if does not look "real" enough they will ask you to leave since the center does not allow dogs.
Evaluation
Partnerships and Collaboration
Notes About Administrative Practices
No content available