Section C: Administrative Practices

Agency Mission and Values

No
No
Comments/additional information about agency mission:
Personal experience at the center with discrimination. No offered diversity and inclusion training, very rude to people with service animals, and ask inappropriate questions to the handlers that go against the ADA guidelines.

Staff

No
No

Point of Contact/Coordinator

No content available

No
No
Comments/additional information about agency staff:
As an intern at the center, I was discriminated against by three staff members at various times for my disabilities, gender, and sexuality.

Agency Planning

No
No
No

Agency Communication and Marketing

Yes
Yes
Yes
Multiple
Sign
No
No

Agency Policies and Procedures

No
No
No
No
No
No
No
Comments/additional information about agency policies and procedures:
The center has the paper work that was given by the ADA regarding service animals. They do not follow it and have not written a plan for the center or talked about it in any meetings. They ask invasive questions to the handlers that go against the ADA and are very rude to people with service animals. They ask for the paperwork and if does not look "real" enough they will ask you to leave since the center does not allow dogs.

Evaluation

No
No

Partnerships and Collaboration

No
If yes, please list:


Notes About Administrative Practices

No content available