CareOne at Concord | Inclusive Rec Database

Section C: Administrative Practices

Agency Mission and Values

Does the agency mission clearly reflect a belief about inclusion of people with disabilities and other differences?

Yes

Do agency vision and values articulate support for inclusion of people with disabilities and other differences?

Yes

Staff

Does upper administration (e.g., board of directors, administrators, managers) show support for inclusion?

Yes

Is a point of contact or ADA coordinator designated to coordinate inclusion at the agency? (preferably a certified therapeutic recreation specialist)

Yes

Name	Title	Phone	Email
Marisa Gilbert	Admin Director	8552778550	MGilbert@care-one.com

Are managers and front line staff trained in disability awareness & inclusion as a routine part of staff training?

Yes

If yes, list main topics covered in training

Dementia Education and the Person-Centered Approach

When observed, or when asked in an interview, do staff members interact with people with disabilities in a helpful and respectful manner?

Yes

Comments/additional information about agency staff:

The staff is experienced and helpful to all abilities. Activities and spaces are made accessable.

Agency Planning

Are people with disabilities and/or their families involved in agency planning efforts? (e.g., board of directors, advisory board, public input)

Is the agency involved in ongoing plans for inclusion and accessibility?'

Agency Communication and Marketing

Is person first language used in written materials?

Yes

Is person first language used in oral communication?

Yes

Are alternative forms of communication available?

Yes

If yes, check the alternative forms of communication available:

Assisted
Braille
Captioned
Oral

Do marketing and other printed agency materials reflect inclusion of people with disabilities? (e.g., access information provided, people with disabilities pictured in publications or on web site)

Yes

Is the agency website usable by people of all abilities? (e.g., simple design, consistent navigation, alt text for graphics, high contrast, no flashing/blinking features)

Comments/additional information about agency communication and marketing:

The website directs all questions to contact the facility directly.

Agency Policies and Procedures

Are emergency warning and evacuation procedures in place for safe exit of people with disabilities? (e.g., auditory and visual alarm systems, areas of rescue assistance identified)

Yes

Is all staff trained in the procedures for safe evacuation of people with disabilities in the event of an emergency?

Yes

Is there a written policy about the use of service animals?

Is there a written policy about the use of motorized mobility devices?

Yes

Do personal care attendants attend free when accompanying a person with a disability?

Yes

If applicable, do prices for services accommodate people with financial need?

N/A

If applicable, are special dietary needs met?

Yes

Evaluation

Does the agency conduct evaluation on an ongoing basis and at the end of programs/services?

Yes

If yes, does evaluation include feedback on inclusion, accessibility or use of supports & accommodations?

Yes

Partnerships and Collaboration

Does the agency have partnerships with disability and other community organizations?

If yes, please list:

Notes About Administrative Practices

No content available

CareOne at Concord
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Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

CareOne at Concord Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

CareOne at Concord
Back to Agency