Wells House Specialized Programs | Inclusive Rec Database

Section C: Administrative Practices

Agency Mission and Values

Does the agency mission clearly reflect a belief about inclusion of people with disabilities and other differences?

Yes

Do agency vision and values articulate support for inclusion of people with disabilities and other differences?

Yes

Comments/additional information about agency mission:

This statement was taken directly from their website and is accompanied by thumbnail photographs that further illustrate the program's offerings, "Our Wellness Program is for anyone who is looking to get on track towards a healthier lifestyle.

Our supportive and courteous staff will show you how to use state-of-the-art exercise equipment such as...."

Staff

Does upper administration (e.g., board of directors, administrators, managers) show support for inclusion?

Yes

Is a point of contact or ADA coordinator designated to coordinate inclusion at the agency? (preferably a certified therapeutic recreation specialist)

Yes

Contact Information

Mr William Betts-Director of Rehabilitation-518-762-4548-wbetts@wellsnursing.org

Are managers and front line staff trained in disability awareness & inclusion as a routine part of staff training?

Yes

If yes, list main topics covered in training

Proper protocol and techniques necessary to effectively communicate and conduct necessary procedures. Also the proper ways to administer care for individuals based upon their strengths.

When observed, or when asked in an interview, do staff members interact with people with disabilities in a helpful and respectful manner?

Yes

Comments/additional information about agency staff:

Extremely knowledgeable about the facilities offerings and equipment.

Agency Planning

Are people with disabilities and/or their families involved in agency planning efforts? (e.g., board of directors, advisory board, public input)

Yes

If yes, list types of involvement/input:

Suggestions and feedback are welcome/invited. Then, they are taken into consideration during planning and development meetings.

Is the agency involved in ongoing plans for inclusion and accessibility?'

Yes

If yes, has the agency made progress on identified areas in plan?

Yes

Agency Communication and Marketing

Is person first language used in written materials?

Yes

Is person first language used in oral communication?

Yes

Are alternative forms of communication available?

Yes

If yes, check the alternative forms of communication available:

Pictorial
Large Print
Oral Communication

Do marketing and other printed agency materials reflect inclusion of people with disabilities? (e.g., access information provided, people with disabilities pictured in publications or on web site)

Yes

Is the agency website usable by people of all abilities? (e.g., simple design, consistent navigation, alt text for graphics, high contrast, no flashing/blinking features)

Yes

Comments/additional information about agency communication and marketing:

Agency communicates their mission and offerings in an open and honest marketing plan. Brochures and web designs/page provides a list of commonly asked questions.

Agency Policies and Procedures

Are emergency warning and evacuation procedures in place for safe exit of people with disabilities? (e.g., auditory and visual alarm systems, areas of rescue assistance identified)

Yes

Is there a written policy about the use of service animals?

N/A

Do personal care attendants attend free when accompanying a person with a disability?

Yes

If applicable, do prices for services accommodate people with financial need?

Yes

If applicable, are special dietary needs met?

Yes

Comments/additional information about agency policies and procedures:

To ensure sanitary conditions are maintained throughout the day, the facility is routinely cleaned by custodial staff.

Evaluation

Does the agency conduct evaluation on an ongoing basis and at the end of programs/services?

Yes

If yes, does evaluation include feedback on inclusion, accessibility or use of supports & accommodations?

Yes

Comments/additional information about agency evaluation of inclusion:

Agency practices and services are routinely evaluated by NYS Department of Health.

Partnerships and Collaboration

If yes, please list:

Comments/additional information about agency partnerships and collaboration:

Administration (contact person) established and maintains contact with staff and participants in the program.

Notes About Administrative Practices

No content available

Wells House Specialized Programs
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Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Wells House Specialized Programs Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Wells House Specialized Programs
Back to Agency