Shea’s Buffalo Center for the Performing Arts

Section C: Administrative Practices

Agency Mission and Values

Does the agency mission clearly reflect a belief about inclusion of people with disabilities and other differences?

Yes

Do agency vision and values articulate support for inclusion of people with disabilities and other differences?

N/A

Staff

Does upper administration (e.g., board of directors, administrators, managers) show support for inclusion?

Yes

Is a point of contact or ADA coordinator designated to coordinate inclusion at the agency? (preferably a certified therapeutic recreation specialist)

Yes

Contact Information

Jim Sedor, Senior Customer Service Rep, jsedor@sheas.org Joe McCarthy, Director of Operations, jmccarthy@sheas.org

Are managers and front line staff trained in disability awareness & inclusion as a routine part of staff training?

When observed, or when asked in an interview, do staff members interact with people with disabilities in a helpful and respectful manner?

Yes

Agency Planning

Are people with disabilities and/or their families involved in agency planning efforts? (e.g., board of directors, advisory board, public input)

If yes, list types of involvement/input:

In the past, the agency has had people on the board who have had disabilities. In addition, the agency asks patrons who have disabilities for input.

Is the agency involved in ongoing plans for inclusion and accessibility?'

Yes

If yes, has the agency made progress on identified areas in plan?

Yes

Agency Communication and Marketing

Is person first language used in written materials?

Is person first language used in oral communication?

Are alternative forms of communication available?

Do marketing and other printed agency materials reflect inclusion of people with disabilities? (e.g., access information provided, people with disabilities pictured in publications or on web site)

N/A

Is the agency website usable by people of all abilities? (e.g., simple design, consistent navigation, alt text for graphics, high contrast, no flashing/blinking features)

Yes

Comments/additional information about agency communication and marketing:

Shea’s Buffalo Center for the Performing Arts does not produce marketing materials; however the shows being presented do.

Agency Policies and Procedures

Are emergency warning and evacuation procedures in place for safe exit of people with disabilities? (e.g., auditory and visual alarm systems, areas of rescue assistance identified)

Yes

Is there a written policy about the use of service animals?

Yes

Do personal care attendants attend free when accompanying a person with a disability?

If applicable, do prices for services accommodate people with financial need?

N/A

If applicable, are special dietary needs met?

Yes

Comments/additional information about agency policies and procedures:

Financial accommodations are providing for tickets to the show. The agency does not control pricing for individual events, so often there is no financial accommodation provided.

Evaluation

Does the agency conduct evaluation on an ongoing basis and at the end of programs/services?

Yes

If yes, does evaluation include feedback on inclusion, accessibility or use of supports & accommodations?

Yes

Comments/additional information about agency evaluation of inclusion:

The agency consults patrons before making renovations.

Partnerships and Collaboration

Does the agency have partnerships with disability and other community organizations?

Yes

If yes, please list:

Comments/additional information about agency partnerships and collaboration:

The facility staff are very helpful, welcoming and willing to provide assistance to visitors as needed.

Notes About Administrative Practices

No content available

Shea’s Buffalo Center for the Performing Arts
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Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Shea’s Buffalo Center for the Performing Arts Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Shea’s Buffalo Center for the Performing Arts
Back to Agency