Chino Hills Recreation Department - English Springs Park

Section C: Administrative Practices

Agency Mission and Values

Does the agency mission clearly reflect a belief about inclusion of people with disabilities and other differences?

N/A

Do agency vision and values articulate support for inclusion of people with disabilities and other differences?

N/A

Comments/additional information about agency mission:

After reviewing this agency's online presence, it appears they do not specifically highlight any mission or values aimed at individuals with disabilities at the specific park. However, they demonstrate support through programs within the city and practical measures such as paved sidewalks and wheelchair-accessible bathrooms.

Staff

Does upper administration (e.g., board of directors, administrators, managers) show support for inclusion?

N/A

Is a point of contact or ADA coordinator designated to coordinate inclusion at the agency? (preferably a certified therapeutic recreation specialist)

Point of Contact/Coordinator

Name

Name not specified

Title

Community Services Director

Phone

909-364-2727

Are managers and front line staff trained in disability awareness & inclusion as a routine part of staff training?

N/A

When observed, or when asked in an interview, do staff members interact with people with disabilities in a helpful and respectful manner?

Yes

Comments/additional information about agency staff:

When I called their number, I spoke with a volunteer since the coordinator wasn't available at the time. The volunteer did mention, though, that they assist people with disabilities and offer support in any way possible.

Agency Planning

Are people with disabilities and/or their families involved in agency planning efforts? (e.g., board of directors, advisory board, public input)

N/A

Is the agency involved in ongoing plans for inclusion and accessibility?'

Yes

If yes, has the agency made progress on identified areas in plan?

Yes

Comments/additional information about agency planning:

The agency hosts a local special olympics and recreation activities for those with disabilities including bowling tournaments, basketball, and golf.

Agency Communication and Marketing

Is person first language used in written materials?

Is person first language used in oral communication?

N/A

Are alternative forms of communication available?

N/A

Do marketing and other printed agency materials reflect inclusion of people with disabilities? (e.g., access information provided, people with disabilities pictured in publications or on web site)

N/A

Is the agency website usable by people of all abilities? (e.g., simple design, consistent navigation, alt text for graphics, high contrast, no flashing/blinking features)

N/A

Comments/additional information about agency communication and marketing:

Online, I found a section on the city’s website labeled “special needs,” which outlines various events, including the city’s hosting of the Special Olympics. While it's great that they offer these events, the language used isn't person-first which could be more inclusive.

Agency Policies and Procedures

Are emergency warning and evacuation procedures in place for safe exit of people with disabilities? (e.g., auditory and visual alarm systems, areas of rescue assistance identified)

N/A

Is all staff trained in the procedures for safe evacuation of people with disabilities in the event of an emergency?

N/A

Is there a written policy about the use of service animals?

Is there a written policy about the use of motorized mobility devices?

Do personal care attendants attend free when accompanying a person with a disability?

N/A

If applicable, do prices for services accommodate people with financial need?

N/A

If applicable, are special dietary needs met?

N/A

Comments/additional information about agency policies and procedures:

English Springs Park in Chino Hills does not have designated emergency exit signs like you might find in enclosed spaces, but it has general park safety measures, such as clear pathways, accessible entrances and exits, and signs directing visitors to parking areas or streets.

Evaluation

Does the agency conduct evaluation on an ongoing basis and at the end of programs/services?

Yes

If yes, does evaluation include feedback on inclusion, accessibility or use of supports & accommodations?

Yes

Comments/additional information about agency evaluation of inclusion:

After speaking with the volunteer on the phone, she mentioned that they hold meetings after events to discuss areas for improvement, including aspects like inclusion and accessibility.

Partnerships and Collaboration

Does the agency have partnerships with disability and other community organizations?

If yes, please list:

Notes About Administrative Practices

Any additional administrative practices you noted at the agency that are not listed above that you feel are helpful to people with disabilities and their families:

I believe the city could improve in clearly representing and outlining its commitment to inclusion. However, they do address it by offering programs and welcoming people whenever they need it. It’s all about educating!

Chino Hills Recreation Department - English Springs Park
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Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Point of Contact/Coordinator

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Chino Hills Recreation Department - English Springs Park Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Point of Contact/Coordinator

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Chino Hills Recreation Department - English Springs Park
Back to Agency