Section C: Administrative Practices

Agency Mission and Values

Yes
Yes
Comments/additional information about agency mission:
The description for this location describes an inclusive environment: "Whether you're a first-time gym user or a veteran member, we're here to provide a workout environment in which everyone - and anyone - can be comfortable". Planet Fitness prides itself as a "Judgement Free Zone" which highlights a fitness center that provides "a welcoming and friendly community where people could feel comfortable regardless of their fitness level".

Staff

Yes
No

Point of Contact/Coordinator

No content available

No
Yes
Comments/additional information about agency staff:
Manager shared that all staff are able, willing and eager to assist members with disabilities in a helpful and respectful manner.

Agency Planning

No
Yes
Comments/additional information about agency planning:
During regular reviews of the facility and ongoing programs, if there are opportunities to enhance services to improve inclusion and accessibility, they will be considered for implementation.

Agency Communication and Marketing

N/A
N/A
Yes
Pictorial
Yes
Yes
Comments/additional information about agency communication and marketing:
One marketing material observed states "Planet Fitness, Home of the Judgement Free Zone, and the Coalition for Inclusive Fitness, announce accessible exercise equipment benefitting people with disabilities". This is provided at the corporate level.

Agency Policies and Procedures

Yes
Yes
Yes
No
Yes
N/A
N/A

Evaluation

Yes
Yes
Comments/additional information about agency evaluation of inclusion:
If opportunities are identified to address inclusion, accessibility or use of supports and accommodations, the management considers these recommendations seriously.

Partnerships and Collaboration

Yes
If yes, please list:


Comments/additional information about agency partnerships and collaboration:
The global franchise of Planet Fitness participates with a coalition of organizations focused on inclusiveness and disabilities to offer services for those in need. The CEO of Planet Fitness stated "As a leader in the industry and home of the Judgement Free Zone, it is our mission to provide an inclusive and welcoming environment to anyone who comes through our doors. People with disabilities face significant barriers when attempting to access health and wellness activities, and it's clear that health inequity is often due to a lack of access and opportunity. Today's commitment is another way we are working to eliminate barriers and enhance people's lives by providing high-quality fitness experience for everyone".

Notes About Administrative Practices

No content available