Section C: Administrative Practices

Agency Mission and Values

Yes
Yes

Staff

Yes
Yes
Name Title Phone Email
Carrie Kash Owner (607) 758-8288
Yes
If yes, list main topics covered in training
All staff are Red Cross safety, CPR, and AED certified. As a small team, they discuss these things in staff meetings to make the facility as comfortable as possible for everyone.
Yes

Agency Planning

No
N/A
N/A

Agency Communication and Marketing

N/A
N/A
Yes
Braille
Multiple
Pictorial
No
N/A

Agency Policies and Procedures

Yes
Yes
No
No
Yes
No
N/A
Comments/additional information about agency policies and procedures:

Service Animals and Motorized Mobility Devices: They are welcome but there is no written policy.
Financial Need: The owner is willing to work with folks if need be on a case-by-case basis.

Evaluation

Yes
Yes

Partnerships and Collaboration

Yes
If yes, please list:


Notes About Administrative Practices

Any additional administrative practices you noted at the agency that are not listed above that you feel are helpful to people with disabilities and their families:
The owner is very friendly and willing to work with and speak with any and all clients and patrons.