Buffalo Street Books | Inclusive Rec Database

Section C: Administrative Practices

Agency Mission and Values

Does the agency mission clearly reflect a belief about inclusion of people with disabilities and other differences?

Yes

Do agency vision and values articulate support for inclusion of people with disabilities and other differences?

Yes

Comments/additional information about agency mission:

The staff members are open to suggestions from the community

Staff

Does upper administration (e.g., board of directors, administrators, managers) show support for inclusion?

Yes

Is a point of contact or ADA coordinator designated to coordinate inclusion at the agency? (preferably a certified therapeutic recreation specialist)

Point of Contact/Coordinator

Name

Charles Chatmon

Title

Operations Coordinator

Phone

607-273-8246

om@buffalostreetbooks.com

Are managers and front line staff trained in disability awareness & inclusion as a routine part of staff training?

When observed, or when asked in an interview, do staff members interact with people with disabilities in a helpful and respectful manner?

Yes

Comments/additional information about agency staff:

The staff are respectful, use person-first language, and are willing to learn and accommodate.

Agency Planning

Are people with disabilities and/or their families involved in agency planning efforts? (e.g., board of directors, advisory board, public input)

Yes

If yes, list types of involvement/input:

Not currently discussed with the assessor.

Is the agency involved in ongoing plans for inclusion and accessibility?'

Yes

If yes, has the agency made progress on identified areas in plan?

Yes

Comments/additional information about agency planning:

The planning of the inclusion and accessibility was not discussed with the assessor though he mentioned they were creating a plan.

Agency Communication and Marketing

Is person first language used in written materials?

Yes

Is person first language used in oral communication?

Yes

Are alternative forms of communication available?

Yes

If yes, check the alternative forms of communication available:

Large

Do marketing and other printed agency materials reflect inclusion of people with disabilities? (e.g., access information provided, people with disabilities pictured in publications or on web site)

Yes

Is the agency website usable by people of all abilities? (e.g., simple design, consistent navigation, alt text for graphics, high contrast, no flashing/blinking features)

Yes

Comments/additional information about agency communication and marketing:

On display, there were books showing people with physical disabilities.

Agency Policies and Procedures

Are emergency warning and evacuation procedures in place for safe exit of people with disabilities? (e.g., auditory and visual alarm systems, areas of rescue assistance identified)

Yes

Is all staff trained in the procedures for safe evacuation of people with disabilities in the event of an emergency?

Yes

Is there a written policy about the use of service animals?

Yes

Is there a written policy about the use of motorized mobility devices?

Yes

Do personal care attendants attend free when accompanying a person with a disability?

Yes

If applicable, do prices for services accommodate people with financial need?

N/A

If applicable, are special dietary needs met?

N/A

Evaluation

Does the agency conduct evaluation on an ongoing basis and at the end of programs/services?

Yes

If yes, does evaluation include feedback on inclusion, accessibility or use of supports & accommodations?

Yes

Comments/additional information about agency evaluation of inclusion:

At the end of each session, there is a staff meeting to review how the program went and how to better improve it.

Partnerships and Collaboration

Does the agency have partnerships with disability and other community organizations?

If yes, please list:

Notes About Administrative Practices

Any additional administrative practices you noted at the agency that are not listed above that you feel are helpful to people with disabilities and their families:

The staff is willing to work with an individual if they have any questions or concerns.

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Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Point of Contact/Coordinator

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Buffalo Street Books Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Point of Contact/Coordinator

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Buffalo Street Books
Back to Agency