Lockport Locks Heritage District Flight of Five

Section C: Administrative Practices

Agency Mission and Values

Does the agency mission clearly reflect a belief about inclusion of people with disabilities and other differences?

N/A

Do agency vision and values articulate support for inclusion of people with disabilities and other differences?

N/A

Comments/additional information about agency mission:

Administration does reflect a belief about inclusion of people with disabilities and is working to enhance the area as possible.

Staff

Does upper administration (e.g., board of directors, administrators, managers) show support for inclusion?

Yes

Is a point of contact or ADA coordinator designated to coordinate inclusion at the agency? (preferably a certified therapeutic recreation specialist)

Yes

Name	Title	Phone	Email
Brian Smith	Executive Director	(716) 868-4441	briansmithwny@gmail.com

Are managers and front line staff trained in disability awareness & inclusion as a routine part of staff training?

Yes

If yes, list main topics covered in training

Person First language, Inclusion Ambassador training through the IRRC

When observed, or when asked in an interview, do staff members interact with people with disabilities in a helpful and respectful manner?

Yes

Agency Planning

Are people with disabilities and/or their families involved in agency planning efforts? (e.g., board of directors, advisory board, public input)

Is the agency involved in ongoing plans for inclusion and accessibility?'

Yes

If yes, has the agency made progress on identified areas in plan?

Yes

Comments/additional information about agency planning:

Large print signage, audio explanations, adaptability of tours to meet needs as possible.

Agency Communication and Marketing

Is person first language used in written materials?

N/A

Is person first language used in oral communication?

Yes

Are alternative forms of communication available?

Yes

If yes, check the alternative forms of communication available:

Large
Oral
Pictorial

Do marketing and other printed agency materials reflect inclusion of people with disabilities? (e.g., access information provided, people with disabilities pictured in publications or on web site)

Is the agency website usable by people of all abilities? (e.g., simple design, consistent navigation, alt text for graphics, high contrast, no flashing/blinking features)

N/A

Agency Policies and Procedures

Are emergency warning and evacuation procedures in place for safe exit of people with disabilities? (e.g., auditory and visual alarm systems, areas of rescue assistance identified)

N/A

Is all staff trained in the procedures for safe evacuation of people with disabilities in the event of an emergency?

Is there a written policy about the use of service animals?

Is there a written policy about the use of motorized mobility devices?

Do personal care attendants attend free when accompanying a person with a disability?

If applicable, do prices for services accommodate people with financial need?

If applicable, are special dietary needs met?

N/A

Evaluation

Does the agency conduct evaluation on an ongoing basis and at the end of programs/services?

Yes

If yes, does evaluation include feedback on inclusion, accessibility or use of supports & accommodations?

Yes

Partnerships and Collaboration

Does the agency have partnerships with disability and other community organizations?

Yes

If yes, please list:

Notes About Administrative Practices

Any additional administrative practices you noted at the agency that are not listed above that you feel are helpful to people with disabilities and their families:

Administration is very active in making this space as inclusive as possible. It is a challenge, however, working with in the areas geography and historical limitations.

Lockport Locks Heritage District Flight of Five
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Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Lockport Locks Heritage District Flight of Five Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Lockport Locks Heritage District Flight of Five
Back to Agency