Upper Mississippi River National Wildlife and Fish Refuge

Section C: Administrative Practices

Agency Mission and Values

Does the agency mission clearly reflect a belief about inclusion of people with disabilities and other differences?

Do agency vision and values articulate support for inclusion of people with disabilities and other differences?

Comments/additional information about agency mission:

The mission is geared towards serving the wildlife and environment, not necessarily the people.

Staff

Does upper administration (e.g., board of directors, administrators, managers) show support for inclusion?

Yes

Is a point of contact or ADA coordinator designated to coordinate inclusion at the agency? (preferably a certified therapeutic recreation specialist)

Yes

Name	Title	Phone	Email
Hallie Rasmussen	Visitor Services Manager	608-779-2392	hallie_rasmussen@fws.gov

Are managers and front line staff trained in disability awareness & inclusion as a routine part of staff training?

Yes

If yes, list main topics covered in training

Diversity training's typically regarding coworkers.

When observed, or when asked in an interview, do staff members interact with people with disabilities in a helpful and respectful manner?

Yes

Agency Planning

Are people with disabilities and/or their families involved in agency planning efforts? (e.g., board of directors, advisory board, public input)

Yes

If yes, list types of involvement/input:

Building design input

Is the agency involved in ongoing plans for inclusion and accessibility?'

Yes

If yes, has the agency made progress on identified areas in plan?

Yes

Agency Communication and Marketing

Is person first language used in written materials?

Yes

Is person first language used in oral communication?

Yes

Are alternative forms of communication available?

Yes

If yes, check the alternative forms of communication available:

Braille
Captioned
Tdd

Do marketing and other printed agency materials reflect inclusion of people with disabilities? (e.g., access information provided, people with disabilities pictured in publications or on web site)

Is the agency website usable by people of all abilities? (e.g., simple design, consistent navigation, alt text for graphics, high contrast, no flashing/blinking features)

Yes

Agency Policies and Procedures

Are emergency warning and evacuation procedures in place for safe exit of people with disabilities? (e.g., auditory and visual alarm systems, areas of rescue assistance identified)

Yes

Is all staff trained in the procedures for safe evacuation of people with disabilities in the event of an emergency?

Yes

Is there a written policy about the use of service animals?

Yes

Is there a written policy about the use of motorized mobility devices?

N/A

Do personal care attendants attend free when accompanying a person with a disability?

N/A

If applicable, do prices for services accommodate people with financial need?

N/A

If applicable, are special dietary needs met?

N/A

Comments/additional information about agency policies and procedures:

specific to the activity

Evaluation

Does the agency conduct evaluation on an ongoing basis and at the end of programs/services?

Yes

If yes, does evaluation include feedback on inclusion, accessibility or use of supports & accommodations?

Yes

Partnerships and Collaboration

Does the agency have partnerships with disability and other community organizations?

Yes

If yes, please list:

Notes About Administrative Practices

No content available

Upper Mississippi River National Wildlife and Fish Refuge
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Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Upper Mississippi River National Wildlife and Fish Refuge Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Upper Mississippi River National Wildlife and Fish Refuge
Back to Agency