Section C: Administrative Practices

Agency Mission and Values

Yes
Yes

Staff

Yes
Yes
Name Title Phone Email
Melaine Rottkamp Vice President of Duchess Tourism (845) 463-5432 mrottkamp@dutchesstourism.com
Yes
If yes, list main topics covered in training
Trained through Lunch & Learn program- Disability Etiquette, Employment of Persons with Disabilities in Hospitality
Yes

Agency Planning

Yes
Yes
Yes
Comments/additional information about agency planning:
Focusing on education & awareness

Agency Communication and Marketing

N/A
Yes
Yes
Captioned
Pictorial
Yes
Yes
Comments/additional information about agency communication and marketing:
Chute-funnelling user generated materials

Agency Policies and Procedures

Yes
Yes
No
No
Yes
Yes
Yes

Evaluation

Yes
Yes

Partnerships and Collaboration

Yes
If yes, please list:


Notes About Administrative Practices

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