Steinway Branch Queens Library | Inclusive Rec Database

Section C: Administrative Practices

Agency Mission and Values

Does the agency mission clearly reflect a belief about inclusion of people with disabilities and other differences?

Yes

Do agency vision and values articulate support for inclusion of people with disabilities and other differences?

Yes

Staff

Does upper administration (e.g., board of directors, administrators, managers) show support for inclusion?

Is a point of contact or ADA coordinator designated to coordinate inclusion at the agency? (preferably a certified therapeutic recreation specialist)

Contact Information

none

Point of Contact/Coordinator

No content available

Are managers and front line staff trained in disability awareness & inclusion as a routine part of staff training?

When observed, or when asked in an interview, do staff members interact with people with disabilities in a helpful and respectful manner?

Yes

Comments/additional information about agency staff:

Staff members use basic knowledge and common sense to assist with inclusion. Staff members are not trained. They were not familiar with person-first terminology,

Agency Planning

Are people with disabilities and/or their families involved in agency planning efforts? (e.g., board of directors, advisory board, public input)

N/A

Is the agency involved in ongoing plans for inclusion and accessibility?'

If yes, has the agency made progress on identified areas in plan?

N/A

Agency Communication and Marketing

Is person first language used in written materials?

Is person first language used in oral communication?

Are alternative forms of communication available?

Yes

If yes, check the alternative forms of communication available:

Large Print

Do marketing and other printed agency materials reflect inclusion of people with disabilities? (e.g., access information provided, people with disabilities pictured in publications or on web site)

Yes

Is the agency website usable by people of all abilities? (e.g., simple design, consistent navigation, alt text for graphics, high contrast, no flashing/blinking features)

Yes

Comments/additional information about agency communication and marketing:

Staff members and the manager are not educated on Inclusivity, but would love to be trained in inclusion.

Agency Policies and Procedures

Are emergency warning and evacuation procedures in place for safe exit of people with disabilities? (e.g., auditory and visual alarm systems, areas of rescue assistance identified)

Yes

Is there a written policy about the use of service animals?

Yes

Do personal care attendants attend free when accompanying a person with a disability?

Yes

If applicable, do prices for services accommodate people with financial need?

N/A

If applicable, are special dietary needs met?

N/A

Comments/additional information about agency policies and procedures:

There is a safety manager that makes sure everything in this site is in compliance. Visitors that cannot be accommodated are referred to other branches where they can be included.

Evaluation

Does the agency conduct evaluation on an ongoing basis and at the end of programs/services?

If yes, does evaluation include feedback on inclusion, accessibility or use of supports & accommodations?

N/A

Comments/additional information about agency evaluation of inclusion:

The services that are provided are funded by non-profit organizations. This site simply serves as a site to these programs that are open to the public.

Partnerships and Collaboration

If yes, please list:

Comments/additional information about agency partnerships and collaboration:

The manager, Mrs. Laurel Hicklin, is always looking to create a large network of support. She would love to partner up with IRRC. The Queens Libraries first reached out to the schools, however, the Immigrations Centers contacted them.

Notes About Administrative Practices

No content available

Steinway Branch Queens Library
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Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Point of Contact/Coordinator

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Steinway Branch Queens Library Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Point of Contact/Coordinator

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Steinway Branch Queens Library
Back to Agency