Ideal Lanes | Inclusive Rec Database

Section C: Administrative Practices

Agency Mission and Values

Does the agency mission clearly reflect a belief about inclusion of people with disabilities and other differences?

N/A

Do agency vision and values articulate support for inclusion of people with disabilities and other differences?

N/A

Staff

Does upper administration (e.g., board of directors, administrators, managers) show support for inclusion?

Yes

Is a point of contact or ADA coordinator designated to coordinate inclusion at the agency? (preferably a certified therapeutic recreation specialist)

Contact Information

None

Point of Contact/Coordinator

No content available

Are managers and front line staff trained in disability awareness & inclusion as a routine part of staff training?

When observed, or when asked in an interview, do staff members interact with people with disabilities in a helpful and respectful manner?

Yes

Comments/additional information about agency staff:

No additional inclusion training is provided, and the agency does not feel the need to add any, as the manager feels that Ideal Lanes staff members know the appropriate way to act. The assessor did provide information to the agency regarding the benefits of incorporating disability awareness and inclusion training into staff training.

Agency Planning

Are people with disabilities and/or their families involved in agency planning efforts? (e.g., board of directors, advisory board, public input)

Is the agency involved in ongoing plans for inclusion and accessibility?'

Yes

If yes, has the agency made progress on identified areas in plan?

Yes

Agency Communication and Marketing

Is person first language used in written materials?

Is person first language used in oral communication?

Yes

Are alternative forms of communication available?

Do marketing and other printed agency materials reflect inclusion of people with disabilities? (e.g., access information provided, people with disabilities pictured in publications or on web site)

Is the agency website usable by people of all abilities? (e.g., simple design, consistent navigation, alt text for graphics, high contrast, no flashing/blinking features)

Comments/additional information about agency communication and marketing:

This agency does not do much marketing since their main clientele are locals that have been coming for a long time. They do not have any brochures or signs and they do have a very basic website. The manager did mention that they have a commercial running on three local channels with advertisements, but that was all. No Braille, pictorial, sign language, or other languages are currently available for any signs.

Agency Policies and Procedures

Are emergency warning and evacuation procedures in place for safe exit of people with disabilities? (e.g., auditory and visual alarm systems, areas of rescue assistance identified)

Yes

Is there a written policy about the use of service animals?

Yes

Do personal care attendants attend free when accompanying a person with a disability?

If applicable, do prices for services accommodate people with financial need?

Yes

If applicable, are special dietary needs met?

N/A

Comments/additional information about agency policies and procedures:

The agency prides itself on being inclusive in their pricing structure. They stress fair prices and are aware of our current economic hard times, therefore they offer various deal on different days of the week to appeal to this need. They welcome all groups with open arms and are there to offer assistance whenever needed.

Evaluation

Does the agency conduct evaluation on an ongoing basis and at the end of programs/services?

Yes

If yes, does evaluation include feedback on inclusion, accessibility or use of supports & accommodations?

Yes

Comments/additional information about agency evaluation of inclusion:

Ideal Lanes added a ramp as a result of patron feedback.

Partnerships and Collaboration

If yes, please list:

Notes About Administrative Practices

No content available

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Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Point of Contact/Coordinator

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Ideal Lanes Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Point of Contact/Coordinator

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Ideal Lanes
Back to Agency