Section C: Administrative Practices

Agency Mission and Values

Yes
Yes

Staff

Yes
Yes
Contact Information
Any manager will be able to answer any questions that guests have.
Yes
If yes, list main topics covered in training
customer service, assisting visitors who have a visual or hearing impairment
Yes
Comments/additional information about agency staff:
The staff are very friendly and eager to help anyway that they can.

Agency Planning

No
Yes
Yes

Agency Communication and Marketing

N/A
N/A
Yes
Braille
Large Print
Oral Communication
Yes
N/A

Agency Policies and Procedures

Yes
Yes
Yes
No
N/A
Comments/additional information about agency policies and procedures:
There is no policy about personal care attendants. But when asked, the manager said that they would be let in for free. When buying tickets, ask to speak with a manager (preferably Vic) about the matter. Please note: staff members are not allowed to assist visitors using a wheelchair by physically pushing the person in the wheelchair.

Evaluation

Yes
Yes
Comments/additional information about agency evaluation of inclusion:
The theater conducts an annual evaluation.

Partnerships and Collaboration

If yes, please list:


Notes About Administrative Practices

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