Section C: Administrative Practices

Agency Mission and Values

Yes
Yes

Staff

Yes
Yes
Contact Information
Patty Campbell, Executive Assistant, campbellp@rockwellmuseum.org
Yes
If yes, list main topics covered in training
customer service, accomodating all customers
Yes
Comments/additional information about agency staff:
Staff and facility willing to make accomodations as needed for visitors.

Agency Planning

N/A
Yes
Yes

Agency Communication and Marketing

N/A
Yes
Yes
Pictorial
Large Print
Yes
Yes

Agency Policies and Procedures

Yes
Yes
Yes
Yes
N/A
Comments/additional information about agency policies and procedures:
Agency gives out free passes to those in need. Visitors who are 17 years old or younger get in for free. Senior citizens can receive a discount, students can use ID cards as passes. Those who participate in the school tour program receive free passes for the family members.

Evaluation

Yes
Yes

Partnerships and Collaboration

Yes
If yes, please list:


Comments/additional information about agency partnerships and collaboration:
Always looking for ways to involve the community.

Notes About Administrative Practices

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