Cayuga Lake Cruises | Inclusive Rec Database

Section C: Administrative Practices

Agency Mission and Values

Does the agency mission clearly reflect a belief about inclusion of people with disabilities and other differences?

Yes

Do agency vision and values articulate support for inclusion of people with disabilities and other differences?

Yes

Comments/additional information about agency mission:

Several agency employees have a disability. Cruises are also offered to organizations serving people with disabilities.

Staff

Does upper administration (e.g., board of directors, administrators, managers) show support for inclusion?

Yes

Is a point of contact or ADA coordinator designated to coordinate inclusion at the agency? (preferably a certified therapeutic recreation specialist)

Yes

Contact Information

BJ Bliss, President, bj@cayugalakecruises.com

Are managers and front line staff trained in disability awareness & inclusion as a routine part of staff training?

When observed, or when asked in an interview, do staff members interact with people with disabilities in a helpful and respectful manner?

Yes

Comments/additional information about agency staff:

Agency stresses importance of treating everyone as individuals and equals. Staff have had a lot of experience working with people with disabilities. Staff are very helpful and respectful.

Agency Planning

Are people with disabilities and/or their families involved in agency planning efforts? (e.g., board of directors, advisory board, public input)

Is the agency involved in ongoing plans for inclusion and accessibility?'

Yes

If yes, has the agency made progress on identified areas in plan?

Yes

Agency Communication and Marketing

Is person first language used in written materials?

Is person first language used in oral communication?

Yes

Are alternative forms of communication available?

Yes

If yes, check the alternative forms of communication available:

Large Print

Do marketing and other printed agency materials reflect inclusion of people with disabilities? (e.g., access information provided, people with disabilities pictured in publications or on web site)

Is the agency website usable by people of all abilities? (e.g., simple design, consistent navigation, alt text for graphics, high contrast, no flashing/blinking features)

Yes

Agency Policies and Procedures

Are emergency warning and evacuation procedures in place for safe exit of people with disabilities? (e.g., auditory and visual alarm systems, areas of rescue assistance identified)

Yes

Is there a written policy about the use of service animals?

Yes

Do personal care attendants attend free when accompanying a person with a disability?

If applicable, do prices for services accommodate people with financial need?

If applicable, are special dietary needs met?

Yes

Evaluation

Does the agency conduct evaluation on an ongoing basis and at the end of programs/services?

Yes

If yes, does evaluation include feedback on inclusion, accessibility or use of supports & accommodations?

Yes

Comments/additional information about agency evaluation of inclusion:

Agency likes to get feedback from their customers, and make changes based on that feedback

Partnerships and Collaboration

Does the agency have partnerships with disability and other community organizations?

Yes

If yes, please list:

Notes About Administrative Practices

No content available

Cayuga Lake Cruises
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Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Cayuga Lake Cruises Back to Agency

Assessment

Section C: Administrative Practices

Agency Mission and Values

Staff

Agency Planning

Agency Communication and Marketing

Agency Policies and Procedures

Evaluation

Partnerships and Collaboration

Notes About Administrative Practices

Cayuga Lake Cruises
Back to Agency